Grand National - Lucerne

Haldenstrasse 4, Lucerne, Switzerland, 6002show map
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Highlights
8
SuperbBased on  167 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in Switzerland

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Overview

Grand National Hotel is a 5-star accommodation with a safe deposit box, an elevator and a luggage storage. Featuring Italian architecture, the hotel is opened since 1870.

Guests will enjoy a beautiful location in the heart of Lucerne. The property is set a 10-minute stroll from Lucerne center.

The impressive hotel offers easy access to restaurants and golf courses as well as banks and exhibition centers.

It will take 55 minutes by car to get to Zurich-Kloten airport.

Rooms

Grand National Hotel features 41 non-smoking rooms with a magnificent view of the city and such various amenities as a mini bar, a ceiling fan, a private safe, a trouser press and high ceiling. Guests will admire views across Grand Lake and Lake Lucerne from the rooms. Decorated in elegant design, the rooms offer en suite bathrooms with a shower, a hairdryer and terry bathrobes as well as a dishwasher, coffee/tea makers and a kettle for self-catering.

Eat & Drink

The hotel serves a continental breakfast from 7:00 till 10:30. Guests can dine at the innovative on-site restaurant serving international cuisine. National bar is available on site. Takrai and Paninoteca Da Mario are 5 minutes walking distance from Grand National Hotel.

The hotel offers a continental breakfast at the price of CHF 20 per person per night. 

Services

Grand National Hotel provides guests with shuttle service, dry cleaning and porter service.

Relax

Facials and massage are available on site. Guests may choose from a gym, a fitness center and a jogging track as well as hiking, lawn tennis and skiing to spend their time actively.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

Private parking is possible on site at CHF 35 per day.

Year renovated:   2012.  Number of floors:   4.  Number of rooms:   41.

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Facilities
Free Wi-Fi

Free Wi-Fi in rooms

Parking

CHF 35 per day

Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

24-hour room service

Food/ Drinks

Outdoor dining area

Poolside snack bar

Restaurant buffet

Cafe

Shuttle

Paid airport shuttle

Fitness/ Gym

Exercise gym

Swimming pool

Outdoor swimming pool

Indoor heated swimming pool

Private swimming pool

Sports & Fitness

  • Exercise gym
  • Hiking
  • Tennis
  • Golf course
  • Fishing

Services

  • Paid airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Limousine service
  • Bank service
  • Wake up service
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining

  • Half board
  • Continental breakfast
  • Restaurant buffet
  • Cafe
  • Poolside snack bar
  • Outdoor dining area

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Business services
  • Projector
  • Printers
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Board games

Spa & Leisure

  • Indoor heated swimming pool
  • Private swimming pool
  • Outdoor swimming pool
  • Casino
  • Sun terrace
  • Solarium
  • Sauna
  • Jacuzzi
  • Massage

Room view

  • Garden view
  • City view
  • Lake view
  • Park view
  • Island view

Room features

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Central heating
  • Free in-room safe
  • Mini-bar
  • Living room
  • Sitting area
  • Dressing area
  • Terrace
  • Tea and coffee facilities
  • Turndown service
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathtub
  • Shower
  • Hair dryer
  • Bathrobe
  • Slippers
  • Free toiletries

Self-catering

  • Electric kettle

Bedroom

  • Down/Feather pillows

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Direct dial telephone
  • Radio
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Good to know
Check-infrom 3 pmFREECheck-outuntil 12 pmFREE
Children & extra bedsOne child0 - 14 yearsExtra bedFREEMaximum capacity of extra beds in a room is 1.  Maximum capacity of cots in a room is 2. 
PetsPets are allowed on request.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Lucerne StationLucerne Station2000 ft
Lucerne StationLucerne Station2300 ft
KKL Culture and Convention Centre LucerneKKL Culture and Convention Centre Lucerne1400 ft
Hertenstein streetHertenstein street1400 ft
Glacier Garden LucerneGlacier Garden Lucerne1700 ft
Rosengart Collection Lucerne Rosengart Collection Lucerne 2700 ft
HofkircheHofkirche400 ftSt.-Leodegar-Strasse 6
Bourbaki PanoramaBourbaki Panorama1200 ftLoewenplatz 11
Max ChocolatierMax Chocolatier1300 ftSchweizerhofquai 2
Lake LuzernLake Luzern1600 ft LucerneSwitzerland
KKL Luzern - Lucerne Culture and Convention CentreKKL Luzern - Lucerne Culture and Convention Centre1500 ftEuropaplatz 1
Lucerne Concert Hall at KKL LuzernLucerne Concert Hall at KKL Luzern1600 ftEuropaplatz 1
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Restaurant PadrinoRestaurant Padrino100 ftHaldenstrasse 4
Thai Lotus RestaurantThai Lotus Restaurant100 ftHaldenstrasse 4
TakraiTakrai300 ftHaldenstrasse 9
China Shanghai 3China Shanghai 3200 ftHaldenstrasse 23
Paninoteca Da MarioPaninoteca Da Mario300 ftHaldenstrasse 9
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SonnenbergSonnenberg2.1 mi
Messe LuzernMesse Luzern2.1 mi
Swiss Museum of TransportSwiss Museum of Transport5000 ft
Dying Lion of Lucerne MonumentDying Lion of Lucerne Monument1700 ftNortheast of Lowenplatz
Modern Art MuseumModern Art Museum1800 ftEuropaplatz 1
Glacier Garden (Gletschergarten)Glacier Garden (Gletschergarten)1900 ftDenkmalstrasse 4
Chapel Bridge (Kapellbrucke)Chapel Bridge (Kapellbrucke)2500 ftCity Center
Old Town LucerneOld Town Lucerne2500 ft LucerneSwitzerland
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Getting around
Airports
Zurich-Kloten (ZRH)30.4 mi
Belp (BRN)39.8 mi
Train
Lucerne Station2300 ft
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Reviews
8.4
SuperbBased on  167  reviews
  • 9.6
    Exclusive

    Comfortable and well positioned for sghtseeing and excellent service

  • 9.6
    Exclusive

    The room and staff were excellent, the location was very good and the setting very nice.

    Our room faced the lake and was above or near the bar. The piano in the bar was too loud and played until 10:30+ every evening. We are morning people and it was too loud, too late. The we also a lot or noise from other nearby rooms...it seems to me that the hotel was not soundproofed to modern standards. Internet access was very slow and somewhat unreliable.

  • 9.4
    Exclusive

    The hotel was located on Lake Lucerne and the view from the balcony was spectacular. Would defintely make sure that you have a lake room with a balcony.

  • 10.0
    Exclusive

    The Welcome Drink (Prosecco or juice) was a lovely touch, and just what we needed! The location was perfect, looking out over the lake to the snow-capped mountains in the distance. Chopard toiletries in the bathroom were just beautiful, especially the velvet roll containing all the little extras. Rooms were much larger than we expected, and were serviced twice daily. As we were on our honeymoon, we were given a fruit basket and gold flecked champagne, which made us feel very special. The Sunday brunch is huge, and at 59 Euros, fantastic value! Staff were welcoming, and Christoph at the front desk was fabulous - he recommended Fritschi restaurant, which provided one of the most superb meals we have ever had, in a 1602 building which oozed character. A wonderful stay!

    Try to avoid a low floor if possible - the bar outside is very close and very noisy, until around 11pm. Difficult to know what the hotel could do to fix this, really.

  • 9.2
    Superb

    It's just beautiful, clean, staff service helpful and friendly. At the front destk, George, Jeanette and Laura was very helpful and friendly.

  • 10.0
    Exclusive

    The service was very good and the room very confortable.

  • 7.0
    Very good

    Very well situated; beautiful view on the lake on the mountains from your balcony.

    The price level is comletely outrageous. The room is rather small, not over-equiped for a 5 star Hotel; breakfast is rather limited, so what remains is a beautiful view for an extreme price!

  • 8.2
    Fabulous

    The Grand National is a superb lakeside location and provides comfort, luxury and elegance. It is close to the city and railway and excellent for business or a holiday.

    Poor internet, ordinary business centre and lack of power points for business are a real problem at this hotel.

  • 10.0
    Exclusive

    Great lake promenade location, beautiful terrace and indoors restaurant and excellent fresh seafood, chefs and service. We got a fantastic luxury upgraded room, and welcome drinks. The check-in team is nice, professional, and expedient.

  • 10.0
    Exclusive

    Stunning views and beautiful location. Rooms are extremley comfortable and the staff very courtious and helpful. A very relaxing and beautiful place would loved to have stayed longer

  • 8.8
    Superb

    Friendly staff who were always pleased to assist with any request. the amazing panoramic views of the swiss alps. the feeling of history in what is truly a "grand" hotel. very luxurious opulent hotel

    The rooms were prone to being a little "stuffy" ie: became too hot too easy and didnt breathe too well even with doors open. being an old hotel, the airconditioning units are inside the room and are very noisy. switzerland is not really known for hot weather, so in all fairness the airconditioners would not normally be used much

  • 8.8
    Superb

    The lake view was brilliant. The balcony design and setting were very nice.

    No kettle or coffee machine. It's very inconvenience to order hot water. It charged 5 SwFr for service charge for each order and the water got cold quickly.

  • 8.8
    Superb

    Access to all areas using room key (incl. room safe) very convenient. Definitely a 5 star establishment.

    Like most of Swiss luxury hotels, breakfast was not included in room rate. Given rates already expensive, this seems like overkill.

  • 10.0
    Exclusive

    They upgraded us to a Jr. Suite that faced Lake Lucerne. Needless to say the view was outstanding. They guided us to our room and showed us the features. It had a welcoming gift platter with fruit. It was a spacious room and well appointed. The reception staff were great and very helpful with our many questions. The location is a 10 minute walk across the bridge from the train station.

  • 7.4
    Very good

    Beautifully appointed rooms and views of the lake.

    No spa. They indicate they have one, but it is only a pool, a tanning bed and one part-time attendant that will give you a massage, when he is not busy. The massage room is like a converted closet. For this grand hotel to call that a spa is completely false advertising. We ended up going to the hotel next door that had a real spa and will probably stay at that hotel next time. Also, the hotel was basically deserted with very few, if any other guests. However, we we asked in advance to have the courtesy vehicle that was constantly parked in front to drop us off at the train station( 5 minute drive at the most), we were told no.

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Highlights
8
SuperbBased on  167 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in Switzerland

Use Badge
Good to know
Check-infrom 3 pmFREECheck-outuntil 12 pmFREE
Children & extra bedsOne child0 - 14 yearsExtra bedFREEMaximum capacity of extra beds in a room is 1.  Maximum capacity of cots in a room is 2. 
PetsPets are allowed on request.
Cancellation
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Getting around
Airports
Zurich-Kloten (ZRH)30.4 mi
Belp (BRN)39.8 mi
Train
Lucerne Station2300 ft
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Rooms and Guests
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