8.4

Grand Hotel National Luzern - Lucerne

Lucerne, Switzerland
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1 room2 Guests
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Highlights
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read all 710 verified reviews
TripAdvisor Traveler Rating
9of 69 hotels in Lucerne
Hotel Awards

According to guest reviews, the hotel has been rated as 

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Address
Haldenstrasse 4, Lucerne, Switzerland, 6002
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Overview

Set within minutes of the monumental 17th-century Church of St. Leodegar, 5-star Grand Hotel National Lucerne comprises a swimming pool and a terrace. The lovely hotel is situated in the center of Lucerne, not too far from Lion Monument.

Location

The hotel boasts a panoramic location in 13 minutes walking distance from The Rosengart Collection. The property is just 0.4 miles from the Italian Renaissance-style Town Hall. A 5-minutes ride also takes you to Swiss Museum of Transport.

The luxurious hotel is located close to a train station.

Rooms

The rooms here will provide you with complimentary wireless internet, television with satellite channels and climate control. The room windows offer breathtaking views of the city. Non-smoking rooms also have a guest bathroom with slippers, toiletries and a shower.

Eat & Drink

The elegant accommodation serves a continental breakfast daily 7:00 till 10:30. Restaurant National offers an international dinner. The café bar provides you with a place to unwind.

The hotel offers a continental breakfast at the price of CHF 20 per person per day. 

Leisure

Guests can take advantage of massage therapy and spa therapy at no extra charge. Grand Hotel National offers a hairdressing salon, spa center and massage treatments at a sauna. Nearby activities include golf, hiking and fisheries.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

Private parking is possible on site at CHF 35 per day.

Year renovated:   2012.  Number of floors:   4.  Number of rooms:   41.

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Facilities
Most popular facilities
Free Wi-Fi

Free Wi-Fi in rooms

Parking

CHF 35 per day

Baggage storage
24-hour services

Late check-in/ -out

24-hour reception

24-hour room service

Food/ Drinks

Bar/ Lounge area

Outdoor dining area

Restaurant buffet

Cafe

Shuttle

Paid airport shuttle

Fitness/ Gym

Exercise gym

Swimming pool

Outdoor swimming pool

Indoor swimming pool

Private swimming pool

General

  • Free Wi-Fi
  • Parking
  • Baggage storage
  • 24-hour services
  • Food/ Drinks
  • Shuttle
  • Fitness/ Gym
  • Swimming pool

Sports & Fitness

  • Exercise gym
  • Hiking
  • Tennis
  • Golf course
  • Fishing

Services

  • Paid airport shuttle
  • Valet parking
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Limousine service
  • Wake up service
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining

  • Half board
  • Continental breakfast
  • Restaurant buffet
  • Cafe
  • Bar/ Lounge area
  • Outdoor dining area

Business

  • Business center
  • Meeting/ Banquet facilities
  • Projector
  • Printers
  • Fax/Photocopying

Children

  • Cribs
  • Babysitting/Child services
  • Board games

Spa & Leisure

  • Private swimming pool
  • Indoor swimming pool
  • Outdoor swimming pool
  • Beach towels
  • Casino
  • Sun terrace
  • Sauna
  • Jacuzzi
  • Massage

Room view

  • City view
  • Lake view

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Central heating
  • In-room safe
  • Mini-bar
  • Living room
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • Turndown service
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathtub
  • Shower
  • Hair dryer
  • Bathrobe
  • Slippers
  • Free toiletries

Bedroom

  • Down/Feather pillows

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock
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Good to know
Check-infrom 15:00-23:59FREECheck-outfrom 06:00-12:00FREE
Children & extra bedsMaximum capacity of extra beds in a room is 1.  Maximum capacity of cribs in a room is 2. 
PetsPets are allowed on request.
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Rooms and availability

Lifestyle Suite
  • Max:
    2 persons
room details
Lifestyle Junior Suite
  • Max:
    2 persons
room details
Style Triple Room
  • Bed options:
    Sleeping arrangements for 3 persons
  • Max:
    2 persons
room details
Junior Suite
    • Lake view
    • Coffee machine
    • Bathtub
    • Balcony
    • Air conditioning
    room details
    Suite
    • Max:
      3 persons
    • Lake view
    • Coffee machine
    • Bathtub
    • Balcony
    • Air conditioning
    room details
    Deluxe Room
    • Bed options:
      2 Single beds or 1 Double bed
    • Max:
      4 persons
    • Lake view
    • Coffee machine
    • Bathtub
    • Air conditioning
    room details
    Superior Room
    • Bed options:
      2 Single beds or 1 Double bed
    • Max:
      3 persons
    • City view
    • Coffee machine
    • Bathtub
    • Air conditioning
    room details
    Classic Double Room
    • Bed options:
      2 Single beds or 1 Double bed2 Double beds
    • Max:
      4 persons
    • City view
    • Coffee machine
    • Bathtub
    • Air conditioning
    room details
    Empire Junior Suite
    • Max:
      3 persons
    room details
    Show 6 more room typesLess
    Location
    Haldenstrasse 4, Lucerne, Switzerland, 6002
    • City landmarks
    • Nearby
    • Restaurants
    Square
    Lion Monument
    1500 ft
    Museum
    Bourbaki Panorama
    1800 ft
    Church
    Church of St. Leodegar
    900 ft
    Casino
    Grand Casino Luzern
    400 ft
    Haldenstrasse 4 6006 Lucerne
    Jialu National
    0 ft
    Haldenstrasse 4 Grand Hotel National
    National
    1400 ft
    Haldenstrasse 23
    China Shanghai 3
    200 ft
    Haldenstrasse 9
    Takrai
    300 ft
    St.-Leodegar-Strasse 3 6006 Lucerne
    Rebstock Restaurant
    600 ft
    Landungsbruecke 9 Fixed Anchored at Schweizerhofquai
    Schiff Restaurant Wilhelm Tell
    900 ft
    Loewenstrasse 8
    Delicious Bing House
    900 ft
    Loewenstrasse 3
    Yun Nan Tea House
    900 ft
    Weystrasse 12
    Oliveira's Restaurant Luzern
    1200 ft
    Getting around
    Airports
    Kloten (ZRH) 41.6 mi
    Belp (BRN) 76.9 mi
    Train
    Lucerne Station2300 ft
    + More- Less
    Need a shuttle?
    You can book a shuttle, once your reservation is complete.
    Reviews
    8.4
    Great169 reviews
    Location9.2
    Rooms8.8
    Service7.6
    Dining8.6
    • 9.6
      Perfect

      Comfortable and well positioned for sghtseeing and excellent service

      United States of America, 
    • 9.6
      Perfect

      The room and staff were excellent, the location was very good and the setting very nice.

      Our room faced the lake and was above or near the bar. The piano in the bar was too loud and played until 10:30+ every evening. We are morning people and it was too loud, too late. The we also a lot or noise from other nearby rooms...it seems to me that the hotel was not soundproofed to modern standards. Internet access was very slow and somewhat unreliable.

      United States of America, 
    • 9.4
      Perfect

      The hotel was located on Lake Lucerne and the view from the balcony was spectacular. Would defintely make sure that you have a lake room with a balcony.

      United States of America, 
    • 10.0
      Perfect

      The Welcome Drink (Prosecco or juice) was a lovely touch, and just what we needed! The location was perfect, looking out over the lake to the snow-capped mountains in the distance. Chopard toiletries in the bathroom were just beautiful, especially the velvet roll containing all the little extras. Rooms were much larger than we expected, and were serviced twice daily. As we were on our honeymoon, we were given a fruit basket and gold flecked champagne, which made us feel very special. The Sunday brunch is huge, and at 59 Euros, fantastic value! Staff were welcoming, and Christoph at the front desk was fabulous - he recommended Fritschi restaurant, which provided one of the most superb meals we have ever had, in a 1602 building which oozed character. A wonderful stay!

      Try to avoid a low floor if possible - the bar outside is very close and very noisy, until around 11pm. Difficult to know what the hotel could do to fix this, really.

      United States of America, 
    • 9.2
      Perfect

      It's just beautiful, clean, staff service helpful and friendly. At the front destk, George, Jeanette and Laura was very helpful and friendly.

      United States of America, 
    • 10.0
      Perfect

      The service was very good and the room very confortable.

      United States of America, 
    • 7.0
      Very good

      Very well situated; beautiful view on the lake on the mountains from your balcony.

      The price level is comletely outrageous. The room is rather small, not over-equiped for a 5 star Hotel; breakfast is rather limited, so what remains is a beautiful view for an extreme price!

      United States of America, 
    • 8.2
      Great

      The Grand National is a superb lakeside location and provides comfort, luxury and elegance. It is close to the city and railway and excellent for business or a holiday.

      Poor internet, ordinary business centre and lack of power points for business are a real problem at this hotel.

      United States of America, 
    • 10.0
      Perfect

      Great lake promenade location, beautiful terrace and indoors restaurant and excellent fresh seafood, chefs and service. We got a fantastic luxury upgraded room, and welcome drinks. The check-in team is nice, professional, and expedient.

      United States of America, 
    • 10.0
      Perfect

      Stunning views and beautiful location. Rooms are extremley comfortable and the staff very courtious and helpful. A very relaxing and beautiful place would loved to have stayed longer

      United States of America, 
    • 8.8
      Great

      Friendly staff who were always pleased to assist with any request. the amazing panoramic views of the swiss alps. the feeling of history in what is truly a "grand" hotel. very luxurious opulent hotel

      The rooms were prone to being a little "stuffy" ie: became too hot too easy and didnt breathe too well even with doors open. being an old hotel, the airconditioning units are inside the room and are very noisy. switzerland is not really known for hot weather, so in all fairness the airconditioners would not normally be used much

      United States of America, 
    • 8.8
      Great

      The lake view was brilliant. The balcony design and setting were very nice.

      No kettle or coffee machine. It's very inconvenience to order hot water. It charged 5 SwFr for service charge for each order and the water got cold quickly.

      United States of America, 
    • 8.8
      Great

      Access to all areas using room key (incl. room safe) very convenient. Definitely a 5 star establishment.

      Like most of Swiss luxury hotels, breakfast was not included in room rate. Given rates already expensive, this seems like overkill.

      United States of America, 
    • 10.0
      Perfect

      They upgraded us to a Jr. Suite that faced Lake Lucerne. Needless to say the view was outstanding. They guided us to our room and showed us the features. It had a welcoming gift platter with fruit. It was a spacious room and well appointed. The reception staff were great and very helpful with our many questions. The location is a 10 minute walk across the bridge from the train station.

      United States of America, 
    • 7.4
      Very good

      Beautifully appointed rooms and views of the lake.

      No spa. They indicate they have one, but it is only a pool, a tanning bed and one part-time attendant that will give you a massage, when he is not busy. The massage room is like a converted closet. For this grand hotel to call that a spa is completely false advertising. We ended up going to the hotel next door that had a real spa and will probably stay at that hotel next time. Also, the hotel was basically deserted with very few, if any other guests. However, we we asked in advance to have the courtesy vehicle that was constantly parked in front to drop us off at the train station( 5 minute drive at the most), we were told no.

      United States of America, 
    FAQ
    What is the closest airport?
    The hotel lies within 32 miles of Kloten airport.
    Does the property offer facilities for business travelers?
    Yes, the business facilities include a business center and a conference room.
    How far is the city center from the property?
    The city center is located 0.3 miles away.
    Are there any cleaning services provided?
    Yes, the hotel offers laundry, housekeeping service, dry cleaning service and ironing.
    What are the on-site dining options?
    There is an lounge bar that offers a variety of coffee, cocktails and wines.
    Can I have lunch or dinner nearby?
    Yes, you can have lunch or dinner at Restaurant 1871 within 50 feet of the hotel.
    What room types are available here?
    Such room types as a single room and a double room are available on site.
    What onsite sport activities can I take part in?
    You can try such activities as hiking and fisheries.
    Is there any public transport in the area?
    Yes, there is Lucerne train station 150 feet away.
    Address
    Haldenstrasse 4, Lucerne, Switzerland, 6002
    View map
    Highlights
    TripAdvisor Traveler Rating
    read all 710 verified reviews
    TripAdvisor Traveler Rating
    9of 69 hotels in Lucerne
    Hotel Awards

    According to guest reviews, the hotel has been rated as 

    Use Badge
    Good to know
    Check-infrom 15:00-23:59FREECheck-outfrom 06:00-12:00FREE
    Children & extra bedsMaximum capacity of extra beds in a room is 1.  Maximum capacity of cribs in a room is 2. 
    PetsPets are allowed on request.
    + More- Less
    Getting around
    Airports
    Kloten (ZRH) 41.6 mi
    Belp (BRN) 76.9 mi
    Train
    Lucerne Station2300 ft
    + More- Less
    Need a shuttle?
    You can book a shuttle, once your reservation is complete.
    Check rooms and rates
    Check-in
    Select date
    Check-out
    Select date
    1 room2 Guests
    Tip: Consider options with free cancellation to stay flexible in light of the ongoing outbreak of COVID-19.